By accessing or using Treedi, you agree to comply with these Terms of Service.

If you do not agree with these terms, you should not use the platform.

Treedi services are available only to adults aged 18 years or older who reside in Ontario, Canada.

Treedi provides access to licensed healthcare professionals who may assess symptoms, provide medical advice, issue prescriptions, and request laboratory or imaging tests when medically appropriate.

Treedi provides non-emergency medical consultations only.

All consultations cost $49.99 per visit unless otherwise specified.

Payment must be completed before prescriptions, requisitions, or medical documents are released.

Users must provide accurate and truthful information during consultations.

Providing false, misleading, or incomplete information may affect the quality of medical care and may result in refusal of service.

Treedi reserves the right to limit or deny access to the platform if misuse is suspected.

Medical decisions are based on the information provided during consultations. Treedi cannot guarantee specific medical outcomes.

Treedi provides medical consultations intended for non-emergency healthcare services.

Medical advice provided through Treedi is based on the information supplied during the consultation.

In certain situations, an in-person medical examination may be required to establish a full diagnosis.

Healthcare professionals may decline treatment if a condition cannot be safely assessed through telemedicine.

By using Treedi, you consent to receiving healthcare services through telemedicine and secure electronic communications.

Telemedicine allows healthcare professionals to evaluate and provide care remotely using digital systems.

By using Treedi, you acknowledge that:

• Telemedicine may have limitations compared to in-person medical visits
• Some medical conditions may require physical examination
• Your medical information will be transmitted electronically using secure systems
• You may withdraw your consent to telemedicine services at any time

Consultation Fees

Each consultation costs $49.99 unless otherwise stated.

Payment Process

Payment must be completed before prescriptions, medical documents, or requisitions are released.

Refund Policy

Consultation fees are generally non-refundable once a physician has reviewed the case.

A refund may be issued if a physician determines that Treedi cannot safely assess or treat the condition through the platform.

Refunds may also be issued in cases of duplicate payment or technical error.

Treedi is designed for non-emergency healthcare services for adults aged 18 years or older residing in Ontario.

Treedi should not be used for emergency conditions.

Examples of emergencies include:

• Chest pain
• Severe breathing difficulty
• Stroke symptoms
• Severe bleeding
• Serious injuries
• Severe allergic reactions

Treedi reserves the right to refuse or discontinue consultations if:

• The condition cannot be safely assessed through telemedicine
• An in-person examination is required
• The request is not appropriate for telemedicine services
• Eligibility requirements are not met

Submitting information through Treedi does not automatically establish a physician-patient relationship.

A physician-patient relationship is established only when a licensed physician reviews and accepts the consultation.

Before that point, information submitted through the platform is considered pre-consultation intake information.

Treedi may decline consultations that are not appropriate for telemedicine.

Payment for a consultation does not guarantee that a prescription will be issued.

Healthcare professionals determine appropriate treatment based on clinical judgment and the information provided during the consultation.

A physician may determine that:

• Medication is not required
• Additional testing is necessary
• An in-person evaluation is required

Patients are responsible for providing accurate and complete information during consultations.

Providing false or incomplete information may impact medical care and may result in refusal of service.

Patients should ensure they are using Treedi in a private and secure environment during consultations.

Treedi relies on digital communication systems and internet connectivity.

Technical issues such as internet interruptions, device limitations, or system errors may occasionally affect consultations.

Treedi is not responsible for service interruptions caused by factors outside its control.